Guides

Ask a more useful product question

Ten focused research guides with questions to adapt, the right moment to ask, and a practical way to use the answers.

Feature discovery survey questions

Find out whether people know a feature exists, where they expect to find it, and what stops them from trying it.

Give beta testers a clear way to report what they tried, what happened, and which issue most affects their real work.

Learn which dashboard information supports a decision and which charts add noise without helping someone know what to do next.

Understand which tasks people attempt on a phone and where screen size, interruptions, or missing context make those tasks difficult.

Find whether product search returns the wrong items, uses unfamiliar terms, or leaves people unable to narrow a large result set.

Identify which notifications prompt useful action and which arrive too often, too late, or without enough context.

Go beyond a list of requested apps to understand what data needs to move, in which direction, and how often.

Learn what people do after exporting data so you can improve columns, formats, and handoffs without guessing at their reporting needs.

Check whether a screen with no data helps a new user understand the next step or leaves them wondering whether something is broken.

Test whether administrators understand who can view, edit, or share work before changing access settings in a live workspace.