Bring customer learning closer to product decisions
Collect onboarding feedback, feature research, and customer questions with Formkii forms, surveys, and Q&A for software startups.
Free to use · No credit card required
Investigate real workflows
Ask customers what they tried, what happened, and which workaround they used. Use form logic when different user groups need different follow-ups.
Close the learning loop
Share a short survey after a change and compare the reported friction with the original problem. Use CSV exports for your own analysis.
Start with these questions
- Task
- What were you trying to accomplish?
- Obstacle
- Where did you get stuck?
- Workaround
- What did you do instead?
Get started with a clear next step
- 1
Choose the first intake or feedback workflow to improve.
- 2
Build a short form or survey and test it with a colleague.
- 3
Share the link and assign someone to review and follow up on responses.
Survey responses are one source of evidence. Validate important decisions with observed behavior and follow-up conversations.